Description
Fins up! Margaritaville Resort Fort Myers Beach is seeking applications from seasoned professionals for the exciting role of Recreation Attendant.
Nestled in the heart of Southwest Florida’s vibrant landscape, Margaritaville Fort Myers Beach, under the proud operation and ownership of TPI Hospitality, offers not just a job but an opportunity for unparalleled personal and professional growth.
Be part of a unique recreation experience with a team service mentality. The Recreation Attendant is a particularly important member of our service team. Each Attendant should be full of energy, have a positive outlook, and an aptitude for genuine hospitality.
Key Responsibilities include:
Guest Experience:
- Provide guests with an exceptional recreational experience, ensuring their enjoyment and satisfaction throughout their visit.
- Handle guest inquiries and resolve issues in a professional and friendly manner.
Activity Organization:
- Organize and oversee a variety of recreational activities such as games, sports, and arts and crafts for guests, ensuring a diverse and engaging experience for all ages and interests.
- Support live entertainment at all outlets.
Coordination and Facilitation:
- Coordinate and facilitate recreational activities, guiding guests through various programs and ensuring their safety and enjoyment.
- Collaborate with other team members to create a positive and engaging atmosphere.
Information Provision:
- Provide information to guests about available recreation facilities, including amenities, schedules, and guidelines, to help them make informed decisions about their leisure activities.
Guest Engagement:
- Encourage and schedule guests to participate in recreation activities, promoting engagement and participation to enhance their vacation experience.
Cashier Services:
- Provide cashier services when working in facilities equipped with point-of-sale systems, processing payments accurately and efficiently for guest transactions.
Maintenance and Setup:
- Maintain cleanliness and hygiene standards of recreation and entertainment areas through routine cleaning and equipment maintenance, ensuring a safe and pleasant environment for guests.
- Set up and break down recreational activities according to established protocols and schedules, preparing the facilities for guest use and ensuring efficient operations.
Customer Service Excellence:
- Deliver top-notch customer service, demonstrating a genuine desire to elevate the vacation experience for guests and exceed their expectations at every opportunity.
Side Work Assistance:
- Assist in opening and closing side work tasks as assigned, contributing to the smooth and efficient operation of recreation facilities and ensuring readiness for guest use.
Service Requests:
- Assist guests with service requests promptly and courteously, addressing their needs and inquiries to enhance their overall experience and satisfaction.
What you will bring:
- High School diploma or equivalent.
- Previous experience in a recreation, entertainment, or customer service role is preferred.
· Excellent verbal communication and customer service skills.
- Organizes and participates in recreational activities with guests of all ages.
- Able to lift and carry up to 50 lbs.
- Able to stand and walk for extended periods of time.
- Able to work in outdoor weather conditions.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work evenings, weekends, and holidays as needed.
- Basic knowledge of safety practices and procedures.
About TPI Hospitality:
- Industry-leading tenure celebrated during its 50th year of operation in 2022.
- A culture of empowerment that creates success for yourself and those around you.
- A growing company with multiple new projects underway.
- With over 45 hotels and restaurants located throughout Minnesota and Florida, TPI associates enjoy more opportunities for advancement or transfer.
- Chosen as a twelve-time Best Places to Work nominee by the Business Journal.
Benefits:
- Medical/Dental Insurance
- 401(k) & 401(k) matching
- Free parking and transportation to/from Margaritaville Resort
- Beach School / Bay Oaks enrollment available to beach workers
- Paid Time Off (PTO)
- Holiday Pay
- Volunteer time off (VTO)
- Bereavement Leave
- School Conference Leave
- Employee Discounts
- Supplemental Insurance options
- Tuition Discount
Still wondering what makes working at Margaritaville so special? Don’t just take our word for it – see for yourself! Watch our video and dive into the vibrant, fun-filled world of Margaritaville. Discover the unique atmosphere, enthusiastic team, and unforgettable experiences that await you. Whether you’re front facing with our guests or supporting behind the scenes, every role here brings a bit of paradise to life.